FAQ

We ship orders at the beginning of each week because nobody wants their cheese spending the weekend stranded in a shipping warehouse. 🧀📦

If you place your order before noon (Central Time) on Wednesday, it’ll deliver that same week — usually within 2 days after shipping. 🚚💨 We move fast because fresh cheese waits for no one.

As a rule of thumb:

🗓️ Order Wednesday morning? You’ll be grinning (and snacking) a couple of days later. 😋

🗓️ Order Friday morning? Your cheese will chill with us over the weekend, then ship out first thing the next week. ❄️➡️📬

We like to think of it as precision timing — Wisconsin-style. 🧀🕰️

Absolutely! Your cheese is tougher than it looks — and we pack it like it’s headed into battle. 🧀💪 Every single order is custom cold-packed based on the forecast at its destination. 🌦️ (This time of year, we’re actually more worried about your cheese freezing than melting! ❄️)

Our all-natural hard and semi-hard cheeses don’t technically need refrigeration for safety — cheese existed long before refrigerators, after all 🧊🕰️ — but we still recommend popping it in the fridge when it arrives. It keeps the flavor and texture at their peak and extends its delicious life. 🧀✨

So yes, your cheese will make the trip just fine. We ship with brains and ice packs 🧠🧊 — and cold-pack shipping is free on all orders of $69 or more! 🚚💨

Unopened, our blocks of cheese will last about a year in the fridge 🧀🗓️ — just don’t freeze them (cheese deserves better than that). ❄️🚫

Our aged cheddars, though? Those beauties will last forever unopened in the refrigerator — and actually keep getting better with time. ⏳💛 So honestly, stocking up is just smart investing. 💸🧀

Once opened, your cheese will stay fresh for about a month, depending on how tightly it’s wrapped. 🧻👌

For cheese curds, we recommend eating (or freezing) them within two weeks — but let’s be real, they rarely last that long. 😋🧀

Our meat sticks and summer sausages stay good for about 10 months from when you receive them, and our sliced salami lasts around 4 months. 🌭📦 None of our meats require refrigeration until opened — they’re ready for adventure (or just your snack drawer). 🏕️🥪

Cold-pack shipping is FREE on orders of $69 or more! 🧀🎉

For smaller orders under $69, shipping fees vary — but the more you spend, the cheaper it gets. 💸📦 Every single order ships 2-day air ✈️ in a reusable insulated bag 🧊👜 packed with premium ice packs to keep everything perfectly chilled. ❄️😎

And here’s the deal: whether you order one block or eight, the actual cost to cold-pack and ship it 2-day air is about the same. That’s why smaller orders have a shipping fee — it’s not us trying to be fancy, it’s just the reality of shipping fresh cheese across the country. 🧀🚚 (If you’ve ever tried mailing your own cheese, you’ll understand. 😉)

We don’t currently have full nutritional labels for our artisanal cheeses — we’re working on that! 🧀📝

If it helps, all of our cheeses are gluten-free, and cheese has little to no carbs (those are the two questions we get asked the most). 🙌🥳

You can find full nutritional details for our Oven-Baked Cheese 🔥🧀 and Artisan Meats 🥩✨ right on their individual product pages.

Basically: if it’s cheese or sausage, it’s simple, all-natural, and delicious — not a chemistry experiment. 🧪🚫😋

In most cases, we do not recommend freezing your cheese. 🧀❄️ It’s like putting a fine wine in the snowbank — technically possible, but why risk it? 🍷😂

Our block cheeses will stay fresh for about a year in the fridge if you keep them sealed in their original packaging. 🧊📦 That’s the best way to preserve their flavor and texture. 😋👌

The only cheese that actually freezes well is our cheese curds — which works out perfectly, since curds have a shorter “squeaky” window than block cheese. 🧀🔊 So if you somehow resist eating them right away (we don’t know how you do it 😅), go ahead and toss those in the freezer. 🧊

Pro tip: when you’re ready to enjoy them again, let them come to room temp or pop them in the microwave for about 10 seconds to bring back that glorious squeak. 🔥🎯🧀

Absolutely! Creating custom gift boxes for employees and clients is one of our favorite things to do. 🎁🧀 Our products make the perfect gift to show appreciation — and trust us, people remember the company that sends cheese. 😎👏

We handle everything from packaging to shipping, and we can customize orders to fit your budget or theme. 📦💼 Many of our business clients come back year after year after hearing all the rave reviews from their teams and customers. 🔁❤️

If you’d like to set up a corporate order, just reach out — we’ll help you put together a box that makes you look like the office hero. 🦸‍♂️🧀✨

YOU CAN REACH OUT TO US THROUGH OUR BUSINESS GIFTS PAGE!

Absolutely! We’re happy to include a personalized card with your order — and not just some boring text on plain paper, either. 💌😉 We use a thoughtfully chosen, beautiful card for every gift note. 🎁🌟

When you view your cart, you’ll see a section where you can add notes about your shipment. 🛒✏️ Just tell us what you’d like your message to say, and we’ll make sure it’s included with your order — no prices listed, just your words and pure Wisconsin cheese goodness. 🧀❤️

The short answer is no — we can’t combine multiple shipments to qualify for extra freebies. 🚫🎁

Here’s why: we pay separate shipping and packaging costs for each address we send to. 📦📬

For example:

👩‍🦰 Susie places one $120 order.

👨‍🦱 Tony places three smaller orders shipping to different addresses that total $120.

Susie’s single order will qualify for more freebies because Tony’s three boxes cost us roughly three times more to pack and ship. 💸📦📦📦

We love spreading cheese and joy 🧀💛 — but we’ve got to keep the math (and the mailmen) happy too. 📫😄

Yes, you can — but you’ll need to place a separate order for each address. 🏠📦

No worries though — once you get in the groove, it goes fast! ⚡ Think of it as spreading Wisconsin happiness one box (and one doorstep) at a time. 🧀💛😄

Nope — our meats don’t need refrigeration until after you open them. 🥩🚫❄️

They’re shelf-stable, travel-ready, and built for snacking anywhere — from the office to the deer stand. 🏢🎒🦌 Once opened, just refrigerate what’s left (if there’s any left). 😅👌

Those little white “crunchies” on your Aged Cheddar? 🧀✨ They’re called calcium lactate crystals, and they’re a very good thing. 🏆😋

They form naturally over the years in well-aged, high-quality cheddar — both on the surface and inside the cheese itself. 🕰️💎 Most people (us included) consider them the best part — those tiny flavor bombs are proof your cheddar has been aging to perfection. 💥❤️

In short: that crunch means you struck cheese gold. 🧀🥇 Enjoy it! 😄

That crumbly texture is actually a good thing — it’s the sign of a truly well-aged cheddar. 🧀👏

As cheddar matures, it loses moisture and the protein structure tightens up, which makes it firmer and more brittle. 🧊➡️💎 That’s what gives you those perfect little chunks that break apart instead of slicing clean. 🍴 It’s also why aged cheddar packs such a bold, sharp punch of flavor. 💥😋

In short: if your cheddar crumbles, it’s doing exactly what great cheddar should. That’s not a flaw — that’s character. 💪🧀

But if you really want to slice up your aged cheddar cleanly, the best wire slicer you’ll ever find is right on our website — smooth, sturdy, and built for true Wisconsin cheese lovers. 🧀💛

Check it out here.

Yep — all of our cheeses are made with pasteurized milk. 🧀🥛

Safe, delicious, and squeaky clean (literally). 😄✨🔊

Nope! All of our products are 100% gluten-free. 🚫🌾🙌

No fillers, no nonsense — just real Wisconsin cheese, meats, and pure happiness. 🧀🥩💛😄

Very rarely, we may need to make a substitution in a preselected package or for free promotional items if something’s temporarily out of stock. 📦⚖️

When that happens, we’ll always swap in a product of equal or greater value — never anything lame or disappointing. 😎👍

Items purchased individually will never be substituted. 🚫🧀

Basically, if we have to make a switch, it’ll still be something you’ll want to tear into the second the box hits your doorstep. 📬🤤💛

Here is our blog on the best practices for storing cheese!