FAQ

We ship orders at the beginning of each week, in our best effort to get all packages delivered ahead of the weekend. Nobody wants to wait longer for cheesy goodness! 🧀📦

If you place your order before noon (Central Time) on Wednesday, it’ll typically deliver that same week — usually within 2 days after shipping.We move fast because fresh cheese waits for no one. If your order doesn't deliver within 6 business days, contact us here.

As a rule of thumb:

🗓️ Order Wednesday morning? You’ll be grinning (and snacking) a couple of days later. 😋

🗓️ Order Friday morning? Your cheese will chill with us over the weekend, then ship out first thing the next week. ❄️➡️📬

We like to think of it as precision timing — Wisconsin-style. 🧀🕰️

ATTN: Holiday shipping times vary!

During peak season (Nov.-Jan), we often ship ALL WEEK long. Transit times may vary from 2-6 full business days. Shipping windows are noted at checkout, and may differ from our regular schedule as noted above.

Absolutely! Your cheese is tougher than it looks — and we pack it like it’s headed into battle. 🧀💪 Every single order is custom cold-packed based on the forecast at its destination. 🌦️ (This time of year, we’re actually more worried about your cheese freezing than melting! ❄️)

Our all-natural hard and semi-hard cheeses don’t technically need refrigeration for safety — cheese existed long before refrigerators, after all 🧊🕰️ — but we still recommend popping it in the fridge when it arrives. It keeps the flavor and texture at their peak and extends its delicious life. 🧀✨

So yes, your cheese will make the trip just fine. We ship with brains and ice packs 🧠🧊 — and cold-pack shipping is free on all orders of $69 or more! 🚚💨

Unopened, our blocks of cheese will last about a year in the fridge 🧀🗓️ — just don’t freeze them (cheese deserves better than that). ❄️🚫

Our aged cheddars, though? Those beauties will last forever unopened in the refrigerator — and actually keep getting better with time. ⏳💛 So honestly, stocking up is just smart investing. 💸🧀

Once opened, your cheese will stay fresh for about a month, depending on how tightly it’s wrapped. 🧻👌

For cheese curds, we recommend eating (or freezing) them within two weeks — but let’s be real, they rarely last that long. 😋🧀

Our meat sticks and summer sausages stay good for about 10 months from when you receive them, and our sliced salami lasts around 4 months. 🌭📦 None of our meats require refrigeration until opened — they’re ready for adventure (or just your snack drawer). 🏕️🥪

Cold-pack shipping is FREE on orders of $69 or more! 🧀🎉

For smaller orders under $69, shipping fees vary — but the more you spend, the cheaper it gets. 💸📦 Every single order ships 2-day air ✈️ in a reusable insulated bag 🧊👜 packed with premium ice packs to keep everything perfectly chilled. ❄️😎

And here’s the deal: whether you order one block or eight, the actual cost to cold-pack and ship it 2-day air is about the same. That’s why smaller orders have a shipping fee — it’s not us trying to be fancy, it’s just the reality of shipping fresh cheese across the country. 🧀🚚 (If you’ve ever tried mailing your own cheese, you’ll understand. 😉)

We don’t currently have full nutritional labels for our artisanal cheeses — we’re working on that! 🧀📝

If it helps, all of our cheeses are gluten-free, and cheese has little to no carbs (those are the two questions we get asked the most). 🙌🥳

You can find full nutritional details for our Oven-Baked Cheese 🔥🧀 and Artisan Meats 🥩✨ right on their individual product pages.

Basically: if it’s cheese or sausage, it’s simple, all-natural, and delicious — not a chemistry experiment. 🧪🚫😋

In most cases, we do not recommend freezing your cheese. 🧀❄️ It’s like putting a fine wine in the snowbank — technically possible, but why risk it? 🍷😂

Our block cheeses will stay fresh for about a year in the fridge if you keep them sealed in their original packaging. 🧊📦 That’s the best way to preserve their flavor and texture. 😋👌

The only cheese that actually freezes well is our cheese curds — which works out perfectly, since curds have a shorter “squeaky” window than block cheese. 🧀🔊 So if you somehow resist eating them right away (we don’t know how you do it 😅), go ahead and toss those in the freezer. 🧊

Pro tip: when you’re ready to enjoy them again, let them come to room temp or pop them in the microwave for about 10 seconds to bring back that glorious squeak. 🔥🎯🧀

Absolutely! Creating custom gift boxes for employees and clients is one of our favorite things to do. 🎁🧀 Our products make the perfect gift to show appreciation — and trust us, people remember the company that sends cheese. 😎👏

We handle everything from packaging to shipping, and we can customize orders to fit your budget or theme. 📦💼 Many of our business clients come back year after year after hearing all the rave reviews from their teams and customers. 🔁❤️

If you’d like to set up a corporate order, just reach out — we’ll help you put together a box that makes you look like the office hero. 🦸‍♂️🧀✨

YOU CAN REACH OUT TO US THROUGH OUR BUSINESS GIFTS PAGE!

Absolutely! We’re happy to include a personalized card with your order — and not just some boring text on plain paper, either. 💌😉 We use a thoughtfully chosen, beautiful card for every gift note. 🎁🌟

When you view your cart, you’ll see a section where you can add notes about your shipment. 🛒✏️ Just tell us what you’d like your message to say, and we’ll make sure it’s included with your order — no prices listed, just your words and pure Wisconsin cheese goodness. 🧀❤️

The short answer is no — we can’t combine multiple shipments to qualify for extra freebies. 🚫🎁

Here’s why: we pay separate shipping and packaging costs for each address we send to. 📦📬

For example:

👩‍🦰 Susie places one $120 order.

👨‍🦱 Tony places three smaller orders shipping to different addresses that total $120.

Susie’s single order will qualify for more freebies because Tony’s three boxes cost us roughly three times more to pack and ship. 💸📦📦📦

We love spreading cheese and joy 🧀💛 — but we’ve got to keep the math (and the mailmen) happy too. 📫😄

Yes, you can — but you’ll need to place a separate order for each address. 🏠📦

No worries though — once you get in the groove, it goes fast! ⚡ Think of it as spreading Wisconsin happiness one box (and one doorstep) at a time. 🧀💛😄

Nope — our meats don’t need refrigeration until after you open them. 🥩🚫❄️

They’re shelf-stable, travel-ready, and built for snacking anywhere — from the office to the deer stand. 🏢🎒🦌 Once opened, just refrigerate what’s left (if there’s any left). 😅👌

Those little white “crunchies” on your Aged Cheddar? 🧀✨ They’re called calcium lactate crystals, and they’re a very good thing. 🏆😋

They form naturally over the years in well-aged, high-quality cheddar — both on the surface and inside the cheese itself. 🕰️💎 Most people (us included) consider them the best part — those tiny flavor bombs are proof your cheddar has been aging to perfection. 💥❤️

In short: that crunch means you struck cheese gold. 🧀🥇 Enjoy it! 😄

That crumbly texture is actually a good thing — it’s the sign of a truly well-aged cheddar. 🧀👏

As cheddar matures, it loses moisture and the protein structure tightens up, which makes it firmer and more brittle. 🧊➡️💎 That’s what gives you those perfect little chunks that break apart instead of slicing clean. 🍴 It’s also why aged cheddar packs such a bold, sharp punch of flavor. 💥😋

In short: if your cheddar crumbles, it’s doing exactly what great cheddar should. That’s not a flaw — that’s character. 💪🧀

But if you really want to slice up your aged cheddar cleanly, the best wire slicer you’ll ever find is right on our website — smooth, sturdy, and built for true Wisconsin cheese lovers. 🧀💛

Check it out here.

Yep — all of our cheeses are made with pasteurized milk. 🧀🥛

Safe, delicious, and squeaky clean (literally). 😄✨🔊

Nope! All of our products are 100% gluten-free. 🚫🌾🙌

No fillers, no nonsense — just real Wisconsin cheese, meats, and pure happiness. 🧀🥩💛😄

Very rarely, we may need to make a substitution in a preselected package or for free promotional items if something’s temporarily out of stock. 📦⚖️

When that happens, we’ll always swap in a product of equal or greater value — never anything lame or disappointing. 😎👍

Items purchased individually will never be substituted. 🚫🧀

Basically, if we have to make a switch, it’ll still be something you’ll want to tear into the second the box hits your doorstep. 📬🤤💛

Here is our blog on the best practices for storing cheese!

Due to export restrictions, shipping limitations, extended transit times, and other variables, we are unfortunately unable to ship and deliver to the following locations; PO boxes, addresses outside of the United States, FPO/AFO/DPO, and US territories including but not limited to Guam and Puerto Rico.

Do you ship to Alaska and Hawaii though?

YES, we ship our products to both Hawaii and Alaska year round. Also, our standing shipping rates apply to these states, which includes free cold-pack shipping on orders $69 or more!

YES, we ship our products to both Hawaii and Alaska year round.

How much will it cost me to ship my order to Alaska or Hawaii?

Our standard shipping rates apply, so there are no extra fees associated with shipping to these states. We even offer cold-pack shipping for free on orders $69 or more!