Returns/Refunds

Refunds/Returns*
Problem with your order? We’re here to help make it right! Customer satisfaction is what our small family business has been built upon, and continues to be our top priority. :)

Contact us:
Email: Family@GardnersWisconsinCheese.com
Call: (715) 660-8753

Satisfaction Guarantee:
Tried something new and didn’t love it? We offer a credit of the purchase value up to $10 for your first try of any order with our Satisfaction Guarantee.**

Missing/Lost/Damaged Package:
In the event of a lost/missing/extended delay package, let us know within 30 days of the order being shipped! We will do our best to make it right!  

Customers/recipients are responsible for providing a safe area for package delivery.  We are not responsible for stolen packages, damage from pets or wildlife, or incorrect shipping addresses provided by the customer.

*Packages MUST be accepted at the time of delivery. If a package is refused by the customer, we are not responsible for reimbursement or replacement. Due to the nature of food products, we are unable to accept returns. If there is a problem with your order, please contact us so we can assist!  We must be contacted BEFORE disposing of any order contents or we can no longer be responsible for any accommodations.
**terms and conditions apply.